About / FAQ

The questions partners ask first.

Answered head on, so the diligence happens before the call.

Getting started
No. Setting up the US entity is part of the service. We register the company, handle the EIN and banking, and act as importer of record, so you're compliant before anything ships. You stay overseas while we run the operation on the ground for you.
Your products, your goals for the US market, and a point of contact. From there we build the plan, the entity, compliance, warehousing, sales channels, and a local team, and walk you through each step.
A typical market entry runs three to six months from the first conversation to launch, depending on your category and compliance requirements. We give you a realistic timeline once we understand your product.
It depends on which of our four areas you need, market entry, retail and channels, brand building, or logistics, and how quickly you want to move. We scope pricing to your goals in the first consultation, and that conversation is free.
How we work together
We walk you through the full structure in your consultation, so everything is clear and agreed before any commitment.
You do, all of it. Your brand, your customer relationships, and your inventory stay yours. We operate them on your behalf; nothing transfers to us.
We're careful about category conflicts. We won't take on a product that directly competes with yours in the same channel, and if a potential overlap ever comes up, we raise it with you first.
Consumer products headed for US retail and e-commerce, goods that need a real operation behind them to reach shelves and scale. If you're unsure whether you're a fit, just ask.
Running the business
Yes. Our US-based team handles customer service and returns in English, so your buyers deal with a local operation rather than an overseas one.
You get regular reporting and clear visibility into sales and inventory, so you always know how your product is moving and when to reorder, without chasing anyone for numbers.
Yes. We're glad to sign an NDA before you share anything sensitive, product details, formulas, supplier information, or plans.